Today, we had Dr. Gayathri come in and lecture about the Indian Service Industry. We discussed many of the growth and business opportunities that India has seen. The Indian services sector has grown to be nearly 55% of the Indian economy, and is still growing because of the fast growing tourist economy and the emergence of KPO. This was easy to see when we went and visited L&T (Larsen and Toubro). L&T is India’s largest construction and engineering companies that provides many services to other countries worldwide. L&T does many things to maintain its leadership, and one of the things they have done is to improve themselves is integrating their future in detailed engineering, project management, construction, and most importantly, improving their delivery schedules to make sure they are at their highest efficiency. This is what is meant by the triple convergence that Friedman is constantly talking about. You know… companies weren’t able to really interact well with each other if they were located in different countries, but with the Internet and work flow software, they are able to work together, and do jobs that they thought they wouldn’t be able to! The world is becoming very individualized, and according to The World is Flat, these individuals will be able to change the way they interact with others… worldwide.
Thursday, January 10, 2008
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